To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
Not a perfect match? You have 14 days to return your order.
- The product must be in the same condition in which you received it/them and with all its/their labels and tags on.
- Return postage will be at the customer's cost. Please make sure to fill in the return form enclosed in your order, including your order number, the name of the item you wish to return and if there is a specific reason for the return.
- Items marked Final Sale cannot be refunded.
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping that will be deducted from your return (£5.50)
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.